Privacy Policy

At RuhMate, we value your privacy and are committed to protecting your personal information with the highest level of care and responsibility. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

This Privacy Policy should be read together with our Terms & Conditions.

Information We Collect

When you register and create a profile on RuhMate, we may collect the following information:

Registration Information

• Full Name
• Mobile Number
• Password

Profile Information

• Gender
• Marital Status
• Ethnicity
• Date of Birth
• Short Bio
• Marriage Expectations
• Location
• Dress Code
• Height & Weight
• Complexion

Education & Professional Information

• School / Educational Institute
• Education Level
• Field of Study
• Additional Educational Details
• Profession
• Job Description

Parent or Guardian Information

• Name
• Occupation
• Birth Place
• Additional Details

Contact Information

• Mobile Number
• WhatsApp Number
• Additional Contact Number
• Contact Person
• Email Address

Siblings Information

• Number of Brothers & Sisters
• Additional Family Information

How We Use Your Information

The information collected is primarily used to help create meaningful and compatible matrimonial matches in a safe and halal environment.

Your data may be used for:

• Creating and managing your profile
• Suggesting compatible matches using our AI-integrated matching system
• Improving user experience and platform performance
• Communicating important updates and support information
• Internal analytics, planning, and service improvements

We do not encourage unnecessary interaction or exposure. Certain profile details can remain private until both parties mutually agree to proceed further.

Privacy & Family Verification

At RuhMate, privacy and authenticity are extremely important to us.

To maintain trust and transparency:

• Profiles may go through a family or guardian verification process
• Parents, guardians, or close family members may be contacted for approval
• Profiles without proper verification or approval may be restricted or removed

We aim to ensure all users experience a respectful and secure matrimonial journey.

Data Security

We are committed to protecting your personal information against unauthorized access, misuse, alteration, or disclosure.

Appropriate security measures and technologies are implemented to safeguard your data and maintain platform integrity.

Subscription Plans

RuhMate offers both free and paid membership plans with different levels of access and features.

All new users may receive 40 free points to explore the platform before subscribing to a paid plan.

Subscription pricing and features may change over time and will always be clearly communicated within the platform.

User Rights

Account Deactivation

You may deactivate your account at any time. Once deactivated, your profile will no longer be visible to other users.

Access & Deletion Requests

You have the right to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request permanent deletion of your account and personal data

Changes to This Privacy Policy

RuhMate reserves the right to update or modify this Privacy Policy at any time.

Any updates will be posted on this page, and users are encouraged to review this policy regularly to stay informed about how their information is protected.

By using RuhMate, you agree to the terms outlined in this Privacy Policy.